Where, when and from whom you get the keys
With us you are not just a number! We welcome you personally at our “holiday office” in Empuriabrava or at the rented villa.
On your reservation agreement states where and when you are expected, you will receive the keys from us personally.
Any questions on the spot? Feel free to ask.
Fixed arrival & departure
The changeover day differs by villa, which may be Saturday or Sunday. At the description of the relevant villa you will see what changeover day is applicable.
A rental period is always a week. Exceptions are only possible in the early and late seasons.
Would you like to rent 10 days? Or a longer time? Please contact us.
On arrival days the accommodation is
available no later than 16:00.
Sometimes the villa may be available earlier, for example, if the previous tenant has left before.
If you wish, we will keep you informed.
Arrival is possible until 19:00.
Delay or later flight times? Please let us know.
We will make another appointment for the key issue.
Departure is no later than 10:00. The villa is cleaned on this day for the following guests, so departure at a later time is not possible.
Keys can be delivered between 08:00 and 10:00 at our Empuriabrava office.
You want to leave earlier? Together we can discuss the possibilities. Please contact us.
Location & contact details villa
The description of the holiday villa includes Google Maps. Useful, here you can view the exact location.
The full address is on your reservation agreement, which you will receive after you have booked.
Can’t find it? Contact us and we will show you the way.